{"id":18402,"date":"2024-04-11T09:43:49","date_gmt":"2024-04-11T01:43:49","guid":{"rendered":"https:\/\/cde.nus.edu.sg\/cee\/?post_type=nus-news&#038;p=18402"},"modified":"2024-04-11T09:50:59","modified_gmt":"2024-04-11T01:50:59","slug":"raymondongoncnamar24","status":"publish","type":"nus-news","link":"https:\/\/cde.nus.edu.sg\/cee\/news\/raymondongoncnamar24\/","title":{"rendered":"Associate Professor Raymond Ong has been invited by CNA on PTC\u2019s Survey Findings on Customers\u2019 Satisfaction with Public Transport"},"content":{"rendered":"<p><span style=\"font-family: arial, helvetica, sans-serif\">Associate Professor Raymond Ong has been invited by CNA for an interview to provide insights on the latest Public Transport Satisfaction Survey conducted by the Public Transport Council (PTC) on the programme &#8220;Singapore Tonight,&#8221; airing live on 3 April at 10 p.m. The survey, known as the Public Transport Customer Satisfaction Survey (PTCSS), was conducted from 14 August to 24 September 2023, encompassing 5,037 commuters aged 15 years and above. It revealed a mean satisfaction score of 7.8 (out of 10) for public transport in 2023, consistent with scores observed since 2019.<br \/>\n<\/span><\/p>\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe loading=\"lazy\" title=\"Commuters in Singapore less satisfied about bus waiting times: Public Transport Council survey\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/UIdOB344GZY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">The Press Release by PTC can be found <a href=\"https:\/\/www.ptc.gov.sg\/newsroom\/news-releases\/newsroom-view\/ptc-s-survey-findings-on-customers--satisfaction-with-public-transport\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Associate Professor Raymond Ong has been invited by CNA for an interview to provide insights on the latest Public Transport Satisfaction Survey conducted by the Public Transport Council (PTC) on the programme &#8220;Singapore Tonight,&#8221; airing live on 3 April at 10 p.m. The survey, known as the Public Transport Customer Satisfaction Survey (PTCSS), was conducted<\/p>\n","protected":false},"author":273,"featured_media":18404,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"news_category":[62,57,59],"class_list":["post-18402","nus-news","type-nus-news","status-publish","has-post-thumbnail","hentry","news_category-all-news","news_category-faculty-and-research-staff","news_category-plenary-keynote-invited-lectures"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Associate Professor Raymond Ong has been invited by CNA on PTC\u2019s Survey Findings on Customers\u2019 Satisfaction with Public Transport - Civil and Environmental Engineering | NUS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cde.nus.edu.sg\/cee\/news-detail\/raymondongoncnamar24\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Associate Professor Raymond Ong has been invited by CNA on PTC\u2019s Survey Findings on Customers\u2019 Satisfaction with Public Transport - Civil and Environmental Engineering | NUS\" \/>\n<meta property=\"og:description\" content=\"Associate Professor Raymond Ong has been invited by CNA for an interview to provide insights on the latest Public Transport Satisfaction Survey conducted by the Public Transport Council (PTC) on the programme &#8220;Singapore Tonight,&#8221; 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