
Oppa :
Online Parents Personal Assistant
Designed by : | Lai Hoi Bing |
Designed with : |
Ryan Chin, Tan Zi Jie |
During peak periods, school service staff have to juggle between front desk requests and administrative tasks. OPPA is a suite of tools that help front desk service staff divert menial tasks to focus on the urgent one. Tapping on a self guide handout and digital interfaces, OPPA helps front desk service staff to prioritize and preempt new tasks to be done.

OPPA is a suite of tools that help front desk service staff divert menial tasks.

Parents can tap on the personal assistant to notify service staff of their issues and get the necessary documents ready.

Service staff can have an overview of tasks from students, parents and teachers and prioritise them accordingly.

Students were involved in helping to facilitate the service provision.