Sens :
Creating Assurance in Digital Payment for Visually Impaired Users
| Designed by : | Tan Ying |
Under the Supervision of Associate Professor Song Kee Hong.
Sense of uncertainty and insecurity are key barriers for e-payment adoption among visually impaired users. As such, Sens aims to provide assurance in digital payment for the visually impaired. Designed with non-visual micro interactions, Sens anticipates user’s behaviour, allowing payment to be made faster, smoother and safer. More than just payment, Sens imagines a world where visually impaired can feel at ease doing everyday things.
Through the use of non-visual microinteraction, Sens is designed to ease navigation and provide feedback on what it is doing.
Designed for visually impaired users, Sens learns users’ behaviours and anticipates what they might want to do.
When users search for nearby stores, Sens will recommend stores that are tailored to the needs of the users.
Different combinations of non-visual microinteractions have been tried out to identify what works best to create a sense of assurance for the users. Key features of a digital payment experience have also been dissected, redesigned and user tested for feedback.
