FLORENCE LING (DR)

Professor

Department of the Built Environment, College of Design and Engineering

ACADEMIC/PROFESSIONAL QUALIFICATIONS:

  • Doctor of Philosophy from the NUS in the area of construction management
    (1999). Won the runner-up prize for the international PhD student essay
    competition organized by the UK Building Research and Information journal.
  •  MSc (International Construction Management) from Nanyang Technological
    University in 1992. Awarded Guthrie Gold Medal.
  • BSc (Building) with First Class Honours from the National University of Singapore (NUS)
    in 1989. Awarded the Sally Meyer Gold Medal and the Singapore Institute of Surveyors
    and Valuers Gold Medal.
  • Fellow of the Singapore Institute of Surveyors and Valuers.
  • Accredited Professional Quantity Surveyor, Singapore (since 2022)
  • Member of the Royal Institution of Chartered Surveyors (since 1990).

EMPLOYMENT RECORDS:

  • Professor, National University of Singapore (since 2015)
  • Associate Professor, NUS (2004-2015)
  • Lecturer/Assistant Professor, NUS (1995-2004)
  • Quantity Surveyor (cost engineering), Public Works Department (1987-1995)
  • Visiting Professor, Delft University of Technology (TU Delft) (Spring, 2022)
  • Visiting Scholar, University of California, Berkeley (Fall Semester, 2002)

ADMINISTRATIVE LEADERSHIP IN THE UNIVERSITY:

  • Vice Provost (Student Life) (Jan 2018 – Dec 2020)
  •  Associate Provost (Student Life) (2016 – 2017)
  • Member, Faculty Promotion & Tenure Committee (July 2017 – Jun 2021)
  • Member, NUS Safety and Health Management Committee (July 2016 – Dec 2020)
  •  Member, University Research Committee Expert Panel for Business, Humanities and
    Social Sciences (2006 – 2017)
  • NUS Board of Students Discipline (2011 – 2021)
  • Vice Dean (Finance and Administration), School of Design and Environment (Aug 2007- Dec 2015)
  • Director of the undergraduate Building programs (1999-2002: full time program; 2004-July 2007: part time programs).
  • Director of Minor in Project Management (Aug 2006-July 2007)

PROFESSIONAL ACTIVITIES:

  • External Assessor for Malaysia’s Universiti Malaya’s Bachelor of Quantity
    Surveying program (AY18/19 – AY21/22)
  • External Assessor for Malaysia’s Universiti Malaya for promotion / appointment of
    professor and associate professor. (May 2020 – May 2026)
  • External Examiner for Malaysia’s University Tunku Abdul Rahman’s Bachelor of
    Construction Management program (May 2018 – Jul 23)
  •  External Examiner for Universiti Sains Malaysia (AY19/20 – 20/21)
  •  Editor, Built Environment Project and Asset Management (2015 – current)
  • Editor, Project Management Journal (2022 – current)
  • Editorial Board Member, International Journal of Project Management (2019 –
    current)
  • Associate Editor, ASCE Journal of Civil Engineering Education (2018 – current)
  • Far East Editor, International Journal of Project Organisation and
    Management (September 07 – current)
  • Member of Management Committee, Australasian Journal of Construction
    Economics and Building (July 07 – current)
  • Member of China Construction 4.0 International Think Tank, hosted by Hunan
    University (Oct 2019 – Oct 2024)
  • Invited to deliver keynote speeches by Hunan University (Oct 2019), Peking
    University (Nov 2019) and Asean QS Association academic conference (May
    2022).

TEACHING:

  • PF1101 Fundamentals of Project Management
  • PF2108 Project Cost Management
  • PF2109 Project Feasibility

RESEARCH INTERESTS:

  • Managing future pandemics in the built environment
  • Human resource management in the built environment
  • Improving project performance in the built environment (budget/cost; schedule/time; quality; profitability; and client’s satisfaction)

RESEARCH SERVICE TO THE INDUSTRY

  • Council Member of Quantity Surveying Divisional Council, SISV (2007 – current)
    • Member, Accreditation and Education Committee, QS Division, SISV (2013
    current)
  • Assessor for the RICS for Test of Professional Competence (2003 – current).
  • Member of the panel of assessors under the Appeals Board (Land Acquisition).
    Appointed by Minister for Law (2010- 15 Aug 2024).
  •  Member, Rebranding Implementation Workgroup. Chaired by Building and
    Construction Authority. (2014 – 2019)
  • Co-chair, Built Environment Skills-Future Tripartite (BEST) Taskforce for Quantity
    Surveying. BEST task force is formed by Building and Construction Authority (2017 -2019)
  • Member of the Valuation Review Board (Ministry of Finance) (2012-2018)
  • Chair, Board of Examiners for Building and Construction Authority Academy’s Specialist Diploma in Building Cost Management (2009-2018)

SELECTED RESEARCH PUBLICATIONS (Latest 5)

  1. Ling, FYY, Zhang, Z., and Yew, AYR (2022). Impact of COVID-19 pandemic on
    demand, output and outcomes of construction projects in Singapore. Journal of
    Management in Engineering, 38(2), https://doi.org/10.1061/(ASCE)ME.1943-
    5479.0001020
  2.  Ling, F.Y.Y. and Mok, E.K.Y. (2022), “Managing stressors, stress and strain faced
    by facility managers”, Journal of Facilities Management, Vol. ahead-of-print No.
    ahead-of-print. https://doi.org/10.1108/JFM-12-2021-0160
  3.  Ling, F.Y.Y., Zhang, Z. and Tay, S.Y.L. (2022), “Effect of job situational factors
    on work outcomes of facilities managers”, Facilities, Vol. 40 No. 1/2, pp. 76-97.
    https://doi.org/10.1108/F-08-2020-0101
  4. Ling FYY, Zhang Z, Tay SYL (2020) Imposter Syndrome and Gender
    Stereotypes: Female Facility Managers’ Work Outcomes and Job Situation.
    Journal of Management in Engineering 36(5):04020061
    https://doi.org/10.1061/(ASCE)ME.1943-5479.0000831
  5. Ling FYY, Gan MJS (2020) Mastery of Fundamental Concepts Based on
    Students’ Learning Approach in Flipped Classrooms. Journal of Civil Engineering
    Education 146(2):01 https://doi.org/10.1061/(ASCE)EI.2643-9115.0000011

MAJOR AWARDS:

  • Ranked in the top 2% scientist in the subfield of “Built Environment & Design”. Actual
    ranking for career-long to end 2020: 93 out of 30,244 (top 0.31%).
    https://elsevier.digitalcommonsdata.com/datasets/btchxktzyw/3
  • National University of Singapore’s Teaching Excellence Award, 1999
  • National University of Singapore’s Excellent Teacher, 2001/02; 2002/03;
    2003/04; 2005/06; 2006/07
  • National University of Singapore’s Teaching Honour Roll, 2008
  • Emerald Literati Network Highly Commended Awards 2006, 2013, 2014, 2017
  • Pacific Association of Quantity Surveyors Academic Excellence Award (July 2010)
  • Outstanding Reviewer Award from Built Environment Project and Asset
    Management Journal (March, 2012)
  • 8th Pacific Association of Quantity Surveyors Congress: Best Paper Award
    (Academic)
  •  A bibliometric analysis published in Canadian Journal of Civil Engineering (2016)
    identified 2 of my publications as among the most frequently cited papers in
    international construction research
  • National Day Awards: Public Administration Medal (Bronze) (2016); Long Service Medal
    (2020)

(Updated July 2022)