Xin Ying’s inspiration to pursue Industrial & Systems Engineering stemmed from an interest in optimization and efficiency. She has always been drawn to complex systems—whether in supply chains or business processes—and the challenge of making them smarter, faster, and more resilient. The ISE program’s unique blend of engineering fundamentals, data analytics, and human-centric systems thinking was the perfect fit. It promised the toolkit to not only identify bottlenecks but to design and implement data-driven, automated solutions that create tangible value.